Send & return

Shipping costs

From an order of € 195,00 we ship for free within the Benelux. For orders less than € 195,00 we charge € 15,00 shipping costs.

Returning

Would you like to return a product or package? This is possible. Please contact our customer service within 7 days after receiving the package. Please inform us immediately of the article number you wish to return.

Important: the product must be returned in the original - undamaged - packaging.

After we have received your message, we will request a pick-up order from our carrier. You will receive an e-mail with instructions. We ask you to follow these instructions carefully.

Right of withdrawal

Private customers (consumers) have the right to cancel a purchase agreement within 14 days. Not satisfied with your purchase? Please contact us using the instructions above. We will be happy to help you return the item to us.

Important: Returns will only be considered if they have been validated and organised by our customer service department.